Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


In a bedroom, in the kitchen, on the wall at the entrance! You can hang our neon light any where you feel it works for you... as log as its indoors! Our LED Neon lights are designed for indoor use. We can make a custom outdoor light for you, please specify outdoor use when ordering. 

The sizes are measured in width. The number in inches (or cm) is the width it spans across the wall. 

Our LED Neon lights don't require any maintenance and they are environmentally friendly. So just make sure you dust it off and keep it clean! 

Majority of our lights are made to order, it will take 2-3 weeks from when you order to arrive at your door. 

Due to our marketplace model, we cannot guarantee any cancellations or changes once your order has been completed, but we are sometimes able to make changes to orders that have not yet been shipped.

Custom orders cannot be changed, refunded or canceled once processed.

Please note that we will not be able to accept a return for any custom made items. If you want to cancel or make changes to your order, please reach out to our support team at 

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